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B2B

Dear Partners in the travel and tourism industry,
Dear Tour Guides,

The tourism marketing team warmly welcomes you to the information pages of Schloss Hof and Schloss Niederweiden, both locations of the Schloss Schönbrunn Kultur- und Betriebsges.m.b.H.

Should you be looking for options for your tourist or day-trip groups that combine culture, history, the countryside and pleasures of the palate, you have landed in just the right place in Schloss Hof and Schloss Niederweiden.

Read on and be inspired!


Current COVID Informations

 

Dear partners,

as regards handling the situation concerning the Corona virus, we are orienting ourselves on the part of the SKB (Schloß Schönbrunn Kultur- u. Betriebsges.m.b.H) on the recommendation of the WHO and the instructions of the Ministry of Health and the Federal Government. Situations such as these are also taken into account in the safety concept of the SKB.

We are now pleased to be able to open all locations again to our guests from 15 May 2020

(Kindermuseum Schönbrunn Palace will open from 29 May 2020)

Information on the new opening times and current exhibitions in all locations starting 15 May 2020:


 
Schloss Hof and Schloss Niederweiden

Schloss Hof and Schloss Niederweiden welcome you as of 15 May daily from 10am to 6pm

 

Schönbrunn Palace

In Schönbrunn Palace as of 15 May, the Imperial Apartments and resplendent state rooms can viewed daily from 10am to 5pm.
Opening times starting August, 9.30am until 5pm (last admission 45 minutes prior to closing time)
Guided tours in German available daily at 10.30am, 12.30pm and 3pm.

The Schönbrunn Palace Children’s Museum is re-opening its doors and welcomes its first guests on 29 May.

Starting on 15 May, the palace park is reopening its gates once more to the Crown Prince and Orangery Garden, the maze with Labyrinth and the Labyrinthikon Playground daily from 10am to 5pm.

The panoramic terrace on the Gloriette is open again for visitors.

The Schönbrunn catering services invite you once again to enjoy their imperial gourmet pleasures.

 

Imperial Furniture Collection/Hofmobiliendepot ∙ Möbel Museum Wien

The Imperial Furniture Collection is open to visitors from Tuesday to Sunday from 10am to 5pm.

 

Sisi Museum • Imperial Apartments • Imperial Silver Collection in the Vienna Hofburg

The Sisi Museum with the Imperial Apartments and the Imperial Silver Collection in the Vienna Hofburg are open daily from 10am to 5pm and looking forward to welcoming their visitors.

 

Rules of conduct for safeguarding our guests
 

o Group sizes are at present restricted to a maximum of 30 persons (including guide).
Educational programmes (e.g. curator guided tours, workshops, etc.) are available but here, too, with participation of a maximum of 15 persons.

o Control of the number of visitors through the visitor flow management system and time slots (Schönbrunn Palace), respectively counting protocols carried out by supervisors of the rooms on show and by controlled access (Sisi Musuem/Imperial Apartments/imperial Silver Collection (Vienna Hofburg) Schloss Hof and Schloss Niederweiden and also the Imperial Furniture Collection/Hofmobiliendepot ∙ Möbel Museum Wien).

o At present there is no regulation obliging you to cover your nose and mouth as long as it is possible to keep to social distancing of 1 metre.
Should this distancing not be possible we request that in the interests of your health and that of all visitors you voluntarily wear protective covering over your nose and mouth.

o Guests are requested if possible to make cashless payments in the building and grounds.

o For group reservations the previous procedure applies as was valid for online reservations.

Pick-up of reserved tickets: at the main gate at the left in the Visitors Centre.

o For group reservations, the previous procedure for online reservations apply.

o Furthermore, hand sanitizers will be installed for usage, also reinforced measures for cleaning and disinfecting audio guides and the recommendation to use the printed audio guide texts as alternative.

 

You can find an overview of the behavioral measures for your guests here:

6 rules for your visit

Cancellation of all reservations till 30 September inclusive

 
Measures on account of the cessation of visitor operations in all four locations:

o  All reservations made until and including 30 September 2020 have to be cancelled because of the safety measures. 

o    New online group reservations are possible again until and including 30 September 2020.

o The group size in the online reservation system was aligned to the group size specified by the Federal Government (at present 30 persons incl. guide).    
Time slots are issued depending on the number of persons.
Please state the number of persons as precisely as possible.
Changes when picking up tickets on site are only possible to a limited degree (+/- 4 persons).

 o For groups with 10 or more person our Inhouse Group Guide System will be available and obligatory.

o External tours through the Bergl rooms are possible again (outside the hours from 11:00 a.m. to 2:30 p.m.). The maximum group size are restricted to a maximum of 20 persons (incl. guide)


reservierung@schoenbrunn.at

For group reservations in Schönbrunn Palace and the Hofmobiliendepot  • Imperial Furniture Collection

reservierungb2b@hofburg-wien.at

For group reservations in the Hofburg (Sisi Museum • Imperial Apartments • Silver Collection)

office@schlosshof.at

For group reservations in Schloss Hof Estate and Schloss Niederweiden

 

We are happy to give you any further information you may need.

 

 


CONTACT

Guest Service
Joachim Beck
beck@schlosshof.at
+43 2285 20000 838

B2B Tourism Marketing Team Coordinator
Verena Schreiner
schreiner@schoenbrunn.at
+43 1 811 13 338

Voucher and Payment:
Irene Horacek-Pratsch
horacek-pratsch@schoenbrunn.at
+43 1 81113 284


Imperial Crown Chronikles -
Baroque Water Spectacle 2020


Dear Partners in tourism,

We are delighted to inform you in this special newsletter that our breathtaking
‘Baroque Water Spectacle 2020’ will take place at the Schloss Hof Estate.

The Baroque Water Spectacle offers visitors an experience that is unique throughout Austria, a fascinating show that tells the story of how a little girl grew up to become the young Empress Elisabeth.

The story is highlighted and accompanied by a spectacular water show with fountains 20 metres high, a horse show, drummers, singing and amazing acrobatic acts.

You’ll feel the fine water spray from the metre-high fountains on your skin, the vibrations of the horses’ hooves under your feet, and thrill to a close-up experience of a story that is full of suspense and excitement.

Words have little chance of adequately describing this experience, so make sure you order tickets for one of the eight dates as quickly as possible.

Each of the dates is subject to a strict allocation of tickets to ensure we can offer our visitors a safe and unique performance, so don’t waste any time buying your tickets for this unparalleled spectacle.

Here, the trailer gives you a small foretaste of the breathtaking 2020 show on Austria’s largest country palace and estate.

The new performance dates:

Thurs 20 – Sun 23 August 2020
Thurs 27 – Sun 30 August 2020

Admission starts at 6pm (TIP – before the show, take the opportunity to stroll through the Baroque gardens at sunset)
You can order dinner in the restaurant ‘Zum weißen Pfau’ or pick up a scrumptious picnic basket (table reservations and picnic basket orders 02285/20 000-831 or sloboda@schlossgastronomie.at)

TIP: Enjoy the whole day at the Schloss Hof Estate (including Schloss Niederweiden) from 10am already for the special price of 5.00 € p.p. (ticket on sale at the ticket office).

Start of the Baroque Water Spectacle: 8pm

The show lasts about 1 hour 15 minutes and has no interval.

Price: tickets from 39.00 € p.p. (directly bought at the ticket office at Schloss Hof Estate)

VIP Ticket 91.00 € p.p. (directly bought at the ticket office at Schloss Hof Estate)
The VIP Ticket includes:
• Sparkling wine reception at 5pm
• Guided tour through the State Rooms and special exhibition
• Best seat category

Cancelation policy:

o Cost-free cancellation until 31 July 2020 of up to a maximum of 20 % of the booked tickets.

As of 1 August, or if the number of tickets exceeds more than the 20 % regulation, the following cancellation regulations apply:

o 10 % of cancellation costs as of 1 August until 2 weeks before the event date, but at least one
processing fee of 20.00 €

o 50 % of cancellation cost as of two weeks until 48h prior to the event date, but at least one
processing fee of 50.00 €

o As of 48h prior to event: No Show

Group bookings and informations:
office@schlosshof.at
or per telephone
+43 2285 20000 838

Individual guests can book at öticket or directly at the ticket office at Schloss Hof Estate.

 


Group Attractions

for groups of 20 persons and more

Here you can find all current group attractions including our catering and gastronomic options:  
To the group attractions at Schloss Hof & Schloss Niederweiden

Catalogue 2019/2020

Changes to current catalogue 2019/2020

Sisi Temporary Exhibition 2020


 

Special Exhibitions

Sisi Temporary Exhibition 2020

Much has been written and published about the austrian empress. Indeed, the fascination of this woman grows the more one discovers about her. Also known by her familiar name "Sisi", Elisabeth has captured the imagination of many.

 


 

Shopping 

Our group guests receive 5 % off shop products with their admission tickets (excluding special offers). Souvenirs, postcards, books and food specialities from the region are available in the Greisslerei – the “corner shop” – in the Kontor/shop in the Meierhof (open daily 11 am – 6 pm) and also in the shop in the ticket office courtyard (open daily 10 am – 6 pm).

 


 

Information for bus drivers 

There are 21 parking places for buses to choose from. Bus drivers are entitled to free admission and a non-alcoholic drink in the restaurant “Weisser Pfau”. 


Voucher agreements

Here you can find all information on the voucher agreement that grants you as long-term partner special conditions for all locations.

Read more


 

Tourist guide accreditation 

Here you can find the online form for tourist guide accreditation 

Form


Meetings, conferences and parties  

Here you can find all information on booking facilities at Schloss Hof for events, meetings, weddings, etc.

Read more


 

Meet & Greet 

Meet our staff personally at national and international trade fairs and workshops:

ATB_Sales , 26. - 28.5.2020
Wien
www.atbsales.austriatourism.com

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